Responsive recruiter

Benefits:

Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

*Hybrid - Must live near Cincinnati, OH as some in-office work is required*

Company Overview: Kristen Jackson - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:

Engaging with customers through various channels, including phone, email, and chat.
Providing friendly and efficient assistance with policy inquiries, updates, and claims.
Utilizing digital tools and platforms to connect with a younger demographic.
Collaborating with a dynamic team to ensure timely and effective issue resolution.
Proactively identifying opportunities to enhance customer satisfaction.

Qualifications:

Excellent communication skills, both written and verbal.
Tech-savvy with a familiarity with digital communication tools.
Customer-oriented mindset with a strong desire to exceed expectations.
Ability to adapt to a fast-paced, evolving work environment.
Previous customer service experience is a plus, but not required.

Requirements:

High school diploma or equivalent; college degree is a plus.
A positive and proactive attitude towards learning and growth.
Familiarity with social media platforms and digital communication tools.
Ability to work in a collaborative team setting.
Willingness to obtain relevant insurance licenses (training will be provided).

How to Apply:

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

www.agentjackson.net

Kristen Jackson - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Flexible work from home options available.

Compensation: $45,000.00 - $65,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cincinnati, OH and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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